Igniting Workplace Enthusiasm
 
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Curriculum Areas

The competencies taught through our iMAP process are delivered through six different curriculum areas. The curriculum areas are then broken down into over 150 training modules that can be interchanged to address your organization's needs. Select your area of interest below to learn more.
 
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Team Member Engagement
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Leadership Development
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Sales
Effectiveness
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Customer
Service
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Presentation Effectiveness
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Process
Improvement
 
 

The Competency Based Development System consists of unique modular programs designed to focus on areas that are important to the success of an organization. The system was created to reinforce organizational competencies and address performance gaps while giving participants the ability to apply what has been learned in their own work environment.

Competency Areas:

  • Values
  • Vision
  • Attitude
  • External Awareness
  • Professionalism
  • Initiative
  • Results Oriented
  • Stress Management
  • Creative Thinking
  • Decision Making
  • Customer Acquisition
  • Customer Experience
  • Interpersonal Skills
  • Communication 
  • Influence
  • Diversity
  • Conflict Resolution
  • Teamwork
  • Adaptability
  • Change Management
  • Management Controls
  • Human Resources Management
  • Leadership

 

The Competency Based Development System consists of unique modular programs designed to focus on areas that are important to the success of an organization. The system was created to reinforce organizational competencies and address performance gaps while giving participants the ability to apply what has been learned in their own work environment.

Competency Areas

  • Values
  • Vision
  • Attitude
  • External Awareness
  • Professionalism
  • Initiative
  • Results Oriented
  • Stress Management
  • Creative Thinking
  • Decision Making
  • Customer Acquisition
  • Customer Experience
  • Interpersonal Skills
  • Communication 
  • Influence
  • Diversity
  • Conflict Resolution
  • Teamwork
  • Adaptability
  • Change Management
  • Management Controls
  • Human Resources Management
  • Leadership

 

 

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